A workforce development and human services nonprofit organization.
Annual Report | Program Year 2019
Our Year In Review

In many ways, an oceanic voyage is a great metaphor for program year 2019 (PY19) - calm at the start with excitement for what lays ahead, a captain with her compass of experienced leaders guiding our journey to something new, converge with the uncontrollable elements of the sea that challenge and inspire us to grow and move away from the shore.  As we set out into the open sea, our leaders respected the unpredictable nature of the ocean and prepared us to handle anything and everything unfamiliar laying ahead. 

With a performance plan in place and strong partnerships we optimistically set sail, recruiting job seekers, engaging employers, piloting poverty reduction strategies, preparing and placing job seekers for careers with family-supporting wages, improving youth services, expanding partnerships, and delving further into human services. By all signs, it was looking to be smooth sailing… 

Except… no one could have predicted a devastating storm on the horizon; a global force that commanded us to adjust our sails and jibe in a new direction. With all hands on deck, the Career Path Services team confronted the most destructive elements of the storm as one crew, guided by our core values and purpose, and navigated our way through! 

Now as we cut through choppy waters while looking ahead to the future, the idea of new will look and sound a bit different than before. It somehow feels like the only constant this last year has been change, but let's not lose sight of how our experience - head, heart, and hands allowed us to cross this stormy sea while staying on course toward our collective mission and purpose. 

Total Gross Revenue
$13,988,084
Economic Impact
$33,429,679
Total Job Seekers Served
4,953
Total Businesses Served
2,533
Who We Serve
Our team of more than 100 career coaches, trainers, business representatives, operators and support staff across the state of Washington serve people aiming to achieve economic self-sufficiency through stable employment; and growing businesses seeking new talent or to reorganizing their workforce to adapt for the future of work.  

Job and Social Services Seekers
 
 

Businesses & Employers

How We Serve
We foster thriving, economically prosperous communities through an interconnected set of solutions that empower individuals to access meaningful employment and financial sustainability, while connecting businesses to quality employee matches that meet present needs and offer potential for long-term growth.  
Where We Serve
Our team serves individuals and employers within the workforce system in three large regions in Washington State: Western WA; South-Eastern WA; and Eastern WA.  Our employees work in an integrated manner with partner staff within workforce and social service system offices including: 1) WorkSource centers, affiliate offices, and connection sites, and 2) Washington State Department of Social and Human Service Community Services (DSHS). 
 
Support and program staff also work out of our corporate headquarters in Spokane, and from two Western WA corporate offices in Pierce (Lakewood) and King (Federal Way) counties.  

Click below to learn about our presence and impact in each of the three regions: 

Eastern Washington Region


South Eastern Washington Region


Western Washington Region
Our Impact
HEARTwork is how we define success and the measurement of our impact. Every meaningful moment achieved by our customers is celebrated by our organization as the first, or final, step along the path to earning family-supporting wages or the resources necessary to meet business needs end-to-end. 
EMPOWERING PEOPLE
We prepare people for careers with family-supporting wages by cultivating a passionate and purposeful workforce. Our investments expand job readiness and expand career pathways leading to meaningful work, while also helping build capacity to navigate the tensions of work and home.  

Job-seeking customer impact:
  • 4,728 - job-seeking customers served through the year
  • $4,978,080 - direct customer support funding including short-term training, paid work-experiences, and support services
  • $17.53 - average hourly wage attained by customers guided by our career coaches, specialists, and case managers
ENHANCING WORKFORCE
Business is at the heart of our service. We engage with employers to understand their workforce needs, then inform the system of those needs to prepare a skilled workforce, then connect them to the workers to cultivate new sources of value creation.

Business customer impact: 
  • 2,533 - local employers and businesses served through the year
  • 1,342 - successful new hires with employer-candidate matching services delivered by our business services teams
  • $4,313,769 - investments in skills, allowing employers to hire quality candidates through our on-the-job training reimbursements, paid work-experiences, and funding of short-term training or credentials.
ENRICHING COMMUNITIES
Teams across the state coordinate ways to give back to the community through volunteer hours with our customers and the dedication to donating resources to other area nonprofit organizations.

Community impact:
  • 269,810 - customer community impact hours, the investment of time worked or volunteers by Career Path Services customers at community non-profit organizations
  • $4,757 - Make A Difference Day, Career Path Services team contributions and volunteer efforts to support the missions of local community non-profit organizations
  • $8,530 - Un-restricted funding, contributions by board members, employees, and private donors allows our organization to support community needs that may not meet federal or state eligibility requirements of our programs.
Our Proud Partnerships
The work of addressing the drivers of poverty cannot be accomplished alone.  We are grateful for our strong collaboration with our funders, community and consortium partners. Together we are making a difference to communities across Washington.  Thank you for your continued partnership!     
Primary Workforce and Human Services Program Funding Partners
Special Thanks to Our Generous Private Supporters  
And the many individuals and families including our Board members, employees, and community members.
Messages of Hope
This has been a year of epic tides and big breaking waves! However, I am extremely proud of how through it all, our team has rolled with the changes to adapt and offer virtual services to meet the critical needs of jobseekers and businesses in our community.  With lingering uncertainty ahead and anticipating growing demand for our services, I am more confident than ever that this team will continue to evolve as needed and rise to meet the challenges that come.

— Andy Dwonch, COO
This last year has been a challenge for the entire world and most specifically for the communities and people of the State of Washington. But, thanks to the trust of our partner funding organizations and our amazing team of dedicated professionals, we are currently helping more people than ever before, and I am excited to see the part we are playing unfold into a dramatic recovery for Washington and beyond. 

— Lloyd Fillis, CFO
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Career Path Services

We are an equal opportunity employer/program. Auxiliary aids and
services are available upon request to individuals with disabilities.
Washington Relay: 711 and TTY relay 1-800-833-6388
 
Corporate Headquarters
10 N. Post Street, Suite 200
Spokane, WA 99201